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Product Warranty

Home Diagnostics, Inc. Provides a Warranty Program to the Original Retail Purchaser of a TrueTrack Smart System® or Prestige Smart System® Monitor.

Five-Year Limited Product Warranty for TrueTrack Smart System® and Prestige Smart System® Monitors

  1. Home Diagnostics, Inc. warrants this Monitor to be free of defects in materials and workmanship at the time of purchase. If the Monitor becomes inoperative prior to five (5) years from the date of the original retail purchase, Home Diagnostics, Inc will replace the Monitor with an equivalent Monitor, at its option, at no cost to the purchaser. Failure of the Monitor due to abuse or use not in accordance with the instructions for use is not covered by this Warranty.
     
  2. This Warranty does not include the battery supplied with the Monitor.
     
  3. Do not take the Monitor apart. This action will void the Warranty and cause the Monitor to display false results.
     
  4. The duration of any implied Warranty, including any implied Warranty of merchantability or fitness for a particular purpose shall be limited to five (5) years from the date of original retail purchase. Some states do not allow limitations on how long an implied Warranty lasts, so the above limitations may not apply.
     
  5. Home Diagnostics, Inc. disclaims liability for incidental or consequential damages for breach of any expressed or implied Warranty, including any implied Warranty of merchantability or fitness for a particular use with respect to the Monitor. Some states do not allow the exclusion or limitation of incidental or consequential damages, so the above limitations or exclusion may not apply.
     
  6. This Warranty gives the user specific legal rights, and the user may also have other rights which vary from state to state.

Your Technical Service Representative will be able to provide detailed information regarding procedures for returning your Monitor, if necessary. Or you can call 1-800-803-6025. You can also contact us by e-mail at techservices@hdidiabetes.com.

Register your new monitor here.

 

  
 
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